About us
Creating Memories
I’ve always had a deep passion for organizing and planning, and I believe that every special event deserves to be stunning. With this philosophy in mind, I founded decoré in 2022, and have since gained numerous valuable connections with industry-leading experts and vendors. I’ll work day and night to guarantee that your next event will be filled with unforgettable moments. Contact us today so we can book your next event!
Policy
Some decor items may be affected by temperature and humidity and uncontrolled climate, such as but not limited to, rain or extreme heat and/or unforeseen acts of nature. We will do everything in our power to make sure the decor will hold up by using the BEST quality of balloons. In the event that the weather or another unforeseen act of nature prevents decoré to decorate Client’s event, the payment can be applied to another day/event within 12 calendar months from the original date of event, subject to decoré's availability. No refunds will be given.
Cancellations & Changes: We understand that unexpected events may occur, and we will make every effort to accommodate our Clients when possible. However, to allow appropriate time and scheduling, any request for a date change must be made in writing at least 14 days in advance of the original event date. Changes are subject to the date being available and receipt of new service contract. If there is no availability for the alternate date, the nonrefundable deposit shall be forfeited and event cancelled. If the event is cancelled for any reason the non-refundable deposit or 50% of the cost, if paid in full, is forfeited. A design change fee minimum of 10% of the new total will apply to all changes made within 24 hours of event date. Fees may vary depending on the extent of the change.
Changes or exchanges made on orders after the event is booked may result in additional charges. A 48-hour notice is needed in order to make additions to event decor. Additional charges will apply. These changes are not guaranteed. If we are not able to make the changes the addition fees will not apply.
Deposits & Payments: All deposits and payments are made to Decore Event Decor LLC. A non-refundable retainer (deposit) in the amount of 50% of the total cost is due upon booking. The remaining balance is due prior to the event. Full payment of any custom item(s) is due prior to ordering the item(s); and is nonrefundable.
Payment Methods: Business Checks/ Money Order (deposits only), Zelle, Venmo, Cash